Johns Hopkins Medicine Patient Services Assistant-TEMP in Baltimore, Maryland

Job Details




Patient Services Assistant-TEMP

Requisition #: 168314

Location: Johns Hopkins Bayview Medical Center,

Baltimore, MD

Category: Finance

Work Shift: Day Shift

Work Week: Temporary

Weekend Work Required: No

Date Posted: April 14, 2018

Johns Hopkins Health System employs more than 20,000 people annually. Upon joining Johns Hopkins Health System, you become part of a diverse organization dedicated to its patients, their families, and the community we serve, as well as to our employees. Career opportunities are available in academic and community hospital settings, home care services, physician practices, international affiliate locations and in the health insurance industry. If you share in our vision, mission and values and also have exceptional customer service and technical skills, we invite you to join those who are leaders and innovators in the healthcare field.

Under general supervision is expected to perform a variety of clerical and patient assistance tasks, including some registrar and receptionist duties.To interact with patients, families, and staff to facilitate service, answer questions, provide emotional support and maximize customer satisfaction in the third floor family waiting room and the units it supports. This position greets each visitor present in the family waiting room, introduces themselves and their role and offers assistance as needed. Escorts visitors to the patients bedside and monitors time of the visit if requested by the Nursing Staff. Greets each physician entering the waiting room. Assists with identification and or locating visitors of the patients. Informs the physician if visitors have questions regarding the patients.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.

Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.